So today, I’m helping a customer on the phone. The conversation went something like this…
Me: What’s your name, please?
Customer: Jenni.
Me: Could you please spell that?
Customer: J as in John. E as in Easy. N as in New York. N as in New York. I as in I.
Not that I’m a spelling expert, but you can’t do that! that’s like saying the definition of definition is a definition. Just doesn’t work. What if I thought she were saying “Eye” and substituted an “e” in it’s place? In this case, it wouldn’t have mattered much, BUT in other contexts, the changing of a letter could make a drastic difference! There’s one word I can think of for this: DUMB. That’s D as in Dumb. U as in Ultra Dumb. M as in More Dumb. And B as in Badder Dumb.
Happy Wednesday!
